Experience Luxury at Mogador MARINA Hotel in Casablanca, Morocco

Henri Nika

Oct 03, 2022

1

No internet for both days I was there and when I would call them they would respond as if it was my fault that there was no internet. They also did not clean my room. I had to call no joke 5 times to get a new towel. Every time I would call they would be rude and respond as if the fault was mine 😒😒

Sarah K

Jul 08, 2022

1

They charged the rooms upon arrival. When they gave me the invoice upon check out I noticed they overcharged for one of the rooms. I pointed this out and they said they could adjust the invoice but won't refund the amount. As I tried to explain why the invoice has to match the credit card charge the receptionist kept rudely interrupting me. After I repeatedly asked him to let me finish, he finally listened and after I said it was a company credit card and business trip he all of a sudden was polite again, but still said they won't refund the overcharged amount.

Laith9008 Gamer

Jun 16, 2022

1

The reception was very bad. I ordered food and. I wanted USD CHANGE HE DIDNT GIVE HE WAS MAD AND RUDE I IDIDNT LIKE IT THE ROOM WAS NOT CLEAN NO NAPKINS NO SOAP FOR HAND WASH NO TOWELS IN THE WASH ROOOM SO U CANT TAKE A SHOWER IN A 4 star hotel that’s very bad !!!

moses anserlian

Mar 14, 2022

5

Wow. Excellent. Comfortable bed. Cleanliness all around. Very swift checking. Amazing buffet at supper and breakfast. I can not think of anything less than it's great.

Tzuriel Amster

Aug 05, 2021

5

This hotel is amazing. The room and lobby are beautiful and clean and check in was available few hours early. The staff are so helpful, Khawla, Manal, Ahmed, and Mustafa were so incredibly helpful and they can assist you with calling a cab, directions, general information and are always smiling. The price is great as well, this is a must stay hotel.

Veronica100

Very disappointing

2

supposed to be a 5 star hotel however a number of issues: - dirty carpets - fingerprints all over doors that were not cleaned - bathtub had a ring that could be washed off - frayed and thin towels...

MalaysiaMinky

TERRIBLE EXPERIENCE!! NEVER TO RETURN

1

We were force to stay here as it was part of an organized tour. Even though Ismail did his best and upgrade us to suite room, apart from this, everything is so bad, you can feel that no one cares...

mohcinebrv

Bad memories in marina mogador hotel

1

This year in July it was a bad experience in this hotel I book a room as we need to be a quarantine same days after arrive in Morocco, so my luck to book here From the check in start suffering with...

Mogador MARINA, Casablanca

Mogador MARINA

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